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Faculty Blackboard Support

The UHCL Course Development & Support Team is now utilizing the Official Blackboard Learn Help Site.  If you've not visited the Official Blackboard Help Site before, we recommend you visit that site and look for Blackboard-related of topics of interest by entering related keywords in the Search field provided.

Several UHCL-specific documents will remain on this page. Instructions and  videos on the Blackboard Help Site are extremely useful and concise.  Information on Blackboard Collaborate is located at the Blackboard On Demand Training Center.

If you have questions regarding anything not  addressed on this page or the Blackboard Help Site, please feel free to contact the Support Center at 281-283-2828  or by email at supportcenter@uhcl.edu.  For those instructors who prefer to participate in our online Blackboard/OPALS training, please review the  schedule on our Faculty Blackboard Training information page.   


Did you know Blackboard welcomes your suggestions for improving their products?

If you have an idea for a new feature or enhancement, please visit their feedback page and fill out the form. Your suggestion will be forwarded to the Blackboard Management Team.

Note: This link is not for UHCL-related Blackboard technical issues. Please submit those to the Support Center where they will be evaluated and addressed internally. If warranted, the ID and Course Development staff will submit the issue to Blackboard's technical Support Team.


Stay current on Blackboard updates, alerts, online learning tips, and more by visiting and subscribing to the UHCL Blackboard Updates and Tips Blog.

Common Blackboard Issues and Solutions (PDFs)

UHCL Web-Based Courses Info

Course Development and Support Team

Who We Are and What We Do

Through training, documentation, and consultation, the Web Services Team supports faculty in identifying, evaluating, and implementing instructionally appropriate software tools to deliver and support face-to-face, hybrid, and fully online learning. We also provide ongoing technical support for university-approved applications and tools for web-based teaching and learning, thereby facilitating the creation and maintenance of easily navigable, well developed, accessible, high-quality web-based instructional environments for our users – the faculty, staff, and students of the University of Houston-Clear Lake.

Contact Information


photo of Jenni Willis-Opalenik

Jenni Willis-Opalenik
Instructional Designer III
281.283.2981
willisopalenik@uhcl.edu

photo of Samantha Houston

Samantha Houston
Learning Technology Administrator (LTA)
281.283.2971
houstonsam@uhcl.edu

image of Candace Lehew

Candace Lehew
Instructional Designer II
College of Business (COB)
281.283.2934
lehew@uhcl.edu

image of Jennifer Ray

Jennifer Ray
Learning Technology Administrator (LTA)
281.283.2996
ray@uhcl.edu

photo of Alex Nguyen, designated instructional designer for School of Education

Thuan (Alex) Nguyen
Instructional Designer I
College of Education (COE)
281.283.2922
nguyent@uhcl.edu

image of Sha Yang

TBA
Instructional Designer
College of Human Sciences and Humanities (HSH)

photo of Amanda Bruce

Amanda Bruce
Instructional Designer II
College of Computer Science and Engineering (CSE)
281.283.2933
bruce@uhcl.edu

Last updated: 01/05/2017 UTC
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