University of Houston-Clear Lake Search   Home  
University of Houston-Clear Lake  
     About UHCL      
     Site Map      

Faculty Blackboard Support

The UHCL Course Development & Support Team is now utilizing the Official Blackboard Learn Help Site.  If you've not visited the Official Blackboard Help Site before, we recommend you visit that site and look for Blackboard-related of topics of interest by entering related keywords in the Search field provided.

Several UHCL-specific documents will remain on this page. Instructions and  videos on the Blackboard Help Site are extremely useful and concise.  Information on Blackboard Collaborate is located at the Blackboard On Demand Training Center.

If you have questions regarding anything not  addressed on this page or the Blackboard Help Site, please feel free to contact the Support Center at 281-283-2828  or by email at  For those instructors who prefer to participate in our online Blackboard/OPALS training, please review the  schedule on our Faculty Blackboard Training information page.   

Did you know Blackboard welcomes your suggestions for improving their products?

If you have an idea for a new feature or enhancement, please visit their feedback page and fill out the form. Your suggestion will be forwarded to the Blackboard Management Team.

Note: This link is not for UHCL-related Blackboard technical issues. Please submit those to the Support Center where they will be evaluated and addressed internally. If warranted, the ID and Course Development staff will submit the issue to Blackboard's technical Support Team.

Stay current on Blackboard updates, alerts, online learning tips, and more by visiting and subscribing to the UHCL Blackboard Updates and Tips Blog.

Common Blackboard Issues and Solutions (PDFs)

UHCL Web-Based Courses Info

Course Development and Support Team

Who We Are and What We Do

Through training, documentation, and consultation, the Web Services Team supports faculty in identifying, evaluating, and implementing instructionally appropriate software tools to deliver and support face-to-face, hybrid, and fully online learning. We also provide ongoing technical support for university-approved applications and tools for web-based teaching and learning, thereby facilitating the creation and maintenance of easily navigable, well developed, accessible, high-quality web-based instructional environments for our users – the faculty, staff, and students of the University of Houston-Clear Lake.

Contact Information

photo of Jenni Willis-Opalenik

Jenni Willis-Opalenik
Instructional Designer III

photo of Samantha Houston

Samantha Houston
Learning Technology Administrator (LTA)

image of Candace Lehew

Candace Lehew
Instructional Designer II
College of Business (COB)

image of Jennifer Ray

Jennifer Ray
Learning Technology Administrator (LTA)

photo of Alex Nguyen, designated instructional designer for School of Education

Thuan (Alex) Nguyen
Instructional Designer I
College of Education (COE)

image of Sha Yang

Instructional Designer
College of Human Sciences and Humanities (HSH)

photo of Amanda Bruce

Amanda Bruce
Instructional Designer II
College of Computer Science and Engineering (CSE)

Last updated: 01/05/2017 UTC
UHCL footer
Accessibility | Clery Act | Compact with Texans | Emergency Information | Maps & Directions | State Website Linking and Privacy Policy
Fraud Reporting | Title IX (Sexual Misconduct) | UH System | Public Information |MySafeCampus