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Assessment Support Units
In order to ensure continuous progress of services and operations, we need to engage in a systematic approach of assessment and timely use of assessment results for self improvement. A quality assessment plan possesses the following characteristics:
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Clear and explicitly stated outcomes
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Observable or measurable performance standards
- Regular evaluation of outcomes to determine the extent to which the they are met
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Timely use of assessment results to improve services and operations
The Process
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At the beginning of an assessment cycle, unit heads of support units record unit outcomes, assessment methods, criteria for success in the AIM (Assessment Information Management) system.
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At the end of the assessment cycle, unit heads record assessment results and use of results to improve services and operations.
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All assessment plans are reviewed using a set of specific criteria.
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The review report is shared with Division Heads and and the President.
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