FAQ - Disbursement--Where’s the Money?

1. After my loan posts to my student account, how do I get it?
2. Can I pick up my check in the Cashier's office?
3. Where’s my grant money?
4. Where’s my loan money?
5. How do I get my refund the way I want it?
6. When will I get my refund?

1. After my loan posts to my student account, how do I get it?

Stafford Loans: After we get your Stafford loan money, we send it electronically to the Cashier's office. The Cashier's office then takes out what you owe in tuition and fees and refunds any credit balance the way you told us you wanted your refund (for example, the UHCL OneCard).

Alternative Loans: Alternative loans come as a paper check to our Cashier's Office. We'll email you when it's available for pick-up.

2. Can I pick up my refund check in the Cashier's office?

No, If your money is sent to us electronically, you can't pick up a check in the Cashier's office.

3. Where’s my grant money?

Grants are credited to your account a week or so before classes begin. If your grant does not hit your account by the fee payment deadline, it will show on your student account as "anticipated aid." You won’t be penalized for nonpayment if your total anticipated aid is enough to cover what you owe.

To receive your grant funds, you must register for the right number of hours for which your aid was awarded. Of course you must also meet the other eligibility requirements (making Satisfactory Academic Progress, not be in default or owe a Title IV Overpayment, be admitted to a degree-seeking program, etc.)

4. Where’s my loan money?

After we get your eMPN we'll post your loan(s) to your account, after verifying your eligilibility

If your loan does not hit your account by the fee payment deadline, it will show on your student account as "anticipated aid." You won’t be penalized for nonpayment if your total anticipated aid is enough to cover what you owe.

5. How do I get my refund the way I want it?

Activate your UHCL OneCard and tell us how you want to get your refund:

• Transfer to your UHCL OneCard
• Transfer (ACH) to an existing checking account
• Request a paper check

If you’re a new student, expect to receive your UHCL OneCard about two weeks after you’ve registered for classes. For additional information about the UHCL OneCard, visit www.UHCLOneCard.com or call the Student Assistance Center at 281-281-2722.

6. When will I receive my refund?

The Cashier's Office begins releasing financial aid refunds during the first week of classes,through HigherOne.