Phone Reference Guide

The following information covers the vocabulary associated with your Siemens Optiset phone. A brief description of your Optiset phone keys and what the different dial tones mean. There are also some frequently asked questions in this section. And last but not least a description of and how to set up the different features available on your phone. 

Vocabulary

Line Keys - shows extensions on your phone
Status Lights - Tell you if extension is busy (steady light), Ringing (blinking), On Hold (flashing fast), Forwarded (flickering fastest), Available (no light)
Speed Dial - Provides access to last number redial, station speed dial, saved number redialed, system speed dial, previous menu
Call Forwarding - to forward calls to another extension
Do Not Disturb - to block incoming calls
Previous Menu - to return to the Main Menu
Private Hold - to place a call in a temporary waiting position from which it can be retrieved only from your phone
Mark Bad Line - to report a bad connection with an external call. Helps locate troubles in lines
Call Forwarding - to forward calls to another extension
Repdials - to set up keys for one-touch dialing
Station Speed Dial - to assign frequently used dialing sequences to codes for easy dialing
Saved Number Redial - to redial a number you have saved
Last Number Redial - The last number you call or called you
Park - Lets you move a call to an extension and hold it there until you or someone else picks it up
Pickup - Lets you answer calls ringing, on hold, queued or parked at another extension
Toggle - To go back and forth between two calls
Conference Call - Lets up to 8 parties, including yourself, to participate in a call
Pick a Call and Add to Conference - To add a ringing phone, on hold, parked, busy standby
System Speed Dialing - Numbers programmed into the switch by the system administrator, not in use
Transfer - Lets you move a call to another extension
Extension Forwarding - your calls automatically go to PhoneMail or another extension
Consultation - Let’s you put a party on consultation hold so you can call someone else

Equipment

Key pad - 1 - 0 * #
Keys - + -
Display (OptiGuide) - 2 lines 24 Characters per line
Feature Keys with Status Lights
Guidance Key (Select) or check mark
Guidance Keys (Scroll Forward/Back) or arrow keys
Speaker (listen only)
Speaker - microphone
NOTE every phone has a listen only speaker, not every phone has a microphone

FAQ

1. What does a Flickering Fastest light mean next to a line number?
   That the extension is forwarded
2. What is a Conference Call and how many people can participate?
   Getting people on the line at one time Eight - including yourself
3. What is last number redialed and how do you do it?
   Call back the number that you just called or just called you
   Hit the line key then the check mark