PhoneMail Reference Guide

PhoneMail can be accessed from both on campus and off campus. To access from on campus you can dial either extension 2999 or extension 6999. From off campus you can reach PhoneMail by dialing 281.283.2999. Once PhoneMail answers you will enter you extension number and your password. If you have messages PhoneMail will say "to listen press 3", right after you enter you password. If you do not have messages PhoneMail will say "to record press 8". The following information describes what is provided at the PhoneMail Home State, some Frequently Asked Questions and a flow chart on how to navigate in PhoneMail.

Home State

Press 1 to Record
Press 3 to Listen
Press 7 to Transfer Out/Disconnect
Press 8 to Answer Options
Press 9 to Mailbox Options

FAQ

1. How and when do you mark a message as urgent?
   After Leaving your message press #3
2. What is the name of the voice on PhoneMail?
   Silicon Sally
3. Why should you use your alternate greeting?
   To keep people informed of your status
4. How do you speed up a message you are listening to?
   Press 9
5. What number do you dial into PhoneMail from Off Campus?
   281-283-2999
6. How often should you reset your PhoneMail Password?
   You will be required to reset your password every 120 days
7. How do I change my PhoneMail Password?
   Press 9 (Mailbox Options) and then 3 (Change Password)